Our valued guest, you are welcome to the website of the Electricity Company of Ghana (ECG). We are a company whose mission is to provide quality, reliable and safe electricity services to support the socio-economic growth and development of Ghana. The company has over the years been able to carry out this mission notwithstanding the occasional challenges we encounter. The site aims at providing information about the operations of the company as well as engaging our customers and the general public on the best ways of supporting the task of building our nation Ghana through the distribution of electric power.
Residential Customers will go off for 12 hours and have power on for 24 hours. Click to Download Residential Load Shedding Guide.
Industries will go off for 48 hours and have power on for 6 days. Click to Download Industrial Load Shedding Guide.
The Electricity Company of Ghana is a limited liability Company wholly owned by the Government of Ghana and operating under the Ministry of Energy (ME). The Company was incorporated under the Companies Code, 1963 in February 1997. It began as the Electricity Department on 1st April 1947 and later became the Electricity Division in 1962. It was subsequently converted into the Electricity Corporation of Ghana by NLC Decree 125 in 1967.
Until July 1987, the responsibility for distributing and supplying power in the country rested on ECG. The Government created the Northern Electricity Department (NED) as a subsidiary of Volta River Authority (VRA) in 1987 which took over from ECG the responsibility for the management of electric power distribution in Brong Ahafo, Northern, Upper East and Upper West Regions. The Company (ECG) is however responsible for the distribution of electricity in the southern part of Ghana namely, Ashanti, Central, Eastern, Greater Accra, Volta and Western Region.
The site updates you with information about the company including; Customer Charter, Code of Practice for complaints handling, a catalogue of all Fault Reporting Center Numbers, Tariffs, Energy Saving Tips, how to apply for New Service Connection, and Customer Pay Points in every region. You will also find a Map that provides directions to our offices and view a list of all our Customer Service Centers, location and phone numbers including Private Prepayment Vending Stations.
Additionaly, the site affords you the opportunity to read about the corporate strategic direction, Safety Policy, Company Reports, Frequently Asked Questions and Corporate Social Responsibility. You could check your customer bills online and also be able to download some of the information for quick reference.