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The Electricity Company of Ghana Limited wishes to inform the General Public that our Offices are Open from 8am to 5pm, Mondays to Fridays and our Customer Service Centers are Open from 9am to 2pm on Saturdays, and 1pm to 5pm on Sundays. Thank you. Always at your service.

Name: Ing. Sariel Etwire (MRS)
Position: GENERAL MANAGER/METERING AND TECHNICAL SERVICES

 

When were you employed in ECG?
I started working with ECG on the 20th November 1995

Why did you choose ECG?
As an Electrical Engineer, I wanted to apply my profession to delight a wide customer base and also make the world a better place. I also considered the culture and policies of the company in relation to women and it was favourable to me.   

What challenges do you face as a woman with the position you hold in ECG.
Being the only lady in a class of 40 in the University, I have gained a lot of experience on relating to and leading men in a male dominated industry and division. I use my knowledge and skills to lead, manage and direct activities and people. It has not always been easy but I complement it with good human relations.

How do you manage the home with work?
I generally like taking care of myself and household on Saturdays and Sundays. After doing likewise for others from Monday to Friday. On weekdays I rely on the support of family members and they have been very supportive.

How do you find working with ECG?
Generally, it has been interesting and sometimes challenging. I have supervised various projects with unique deliverables. Had to satisfy various stakeholder Expectations as well as lead a balanced life as well.

What Advice will you give to women who are interested in working with ECG or a male dominated company?
They should take up the opportunity and work with men as reliable partners. They should be aware that there are more successful women in such sectors who can be role models.

 

 

Editors Note: Behind every organisation are #WomenOfPower. These women blaze the trail against all odds and play a pivotal role in the success of any organisation. These women inspire us each day as the combine managing the home and their careers. ECG would also like to appreciate the Women of Power behind our success. In the third of our series of #WomenOfPower, are some women in strategic Positions. 

 

Interview By:
Harriet Banful (Snr Public Relations Assistant)

In this festive season as we celebrate the birth of Christ, the theme is Love and it has to be spread around. As a worker of ECG in the Customer Service Department, I always empathise with customers whenever there are outages. The discomfort is most often felt in their complaints in the language and the tone used.


“Why are you causing so much trouble?”

“Why are you so wicked, you couldn’t spare us even during these holidays?”

“As usual …… Just making our lives miserable”

EditorsNote: Behind the Power is a series where we throw more light on the exceptional work that ECG staff undertake day-in  and  day-out  to keep the lights on. In each feature, we have designed Instagram-like diaries to tell a story about the people Behind The Power and the work they do. Our goal is to let the reader visualise“behind the power” a bit more of who we are at ECG, our jobs, our commitment to customers and our dedication to service.The first in our series is a focus on the staff at Half-Assini district who have oversight responsibility of the Nzulezu township.

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A lot has to be written and said about the stilt village called Nzulezu on lake Tandana about 45minutes in-land by canoe from the Town of Beyin. Ever wondered how power is supplied to the people in this beautiful village and how ECG operates in the area? We take our stakeholders behind the scenes on how our engineers/technicians ensure that the people in the area have constant power supply. Now is your chance to find out.

 

Vegetation growth is a major cause of frequent and prolonged outages to ECG’s rural and some peri-urban areas. The outgrown tree branches along the paths of the ECG network poses a great challenge to ensuring constant supply of power to our customers within these operational areas. These vegetation causes frequent outages (Light off) in the system due to momentary phase to phase clashes during windy conditions or sustained bridging of all phases when a tree branch falls on the lines. This explains the outages customers experience

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Head Office
Electro Volta House
P.O. Box 521, Accra
Tel: +233 (0)302 676727-47
Fax: +233 (0)302 666262
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com

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