Meter Information

The Electricity Company of Ghana Limited wishes to inform the General Public that our Offices are Open from 8am to 5pm, Mondays to Fridays and our Customer Service Centers are Open from 9am to 2pm on Saturdays, and 1pm to 5pm on Sundays. Thank you. Always at your service.

 

AREAS DEPLOYED

Ashanti East ECG Operational Region

FEATURES

It uses a smart GPRS technology 

It has a User Interface Unit                                                                               

A customer is issued a Radio-frequency identification (RFID) Card

It sends money from the Vending station to the meter through the RFID card

HOW TO READ YOUR MONTHLY CONSUMPTION

Obtain Statement from ECG

METER READING

The meter displays information in the display pages including:

  • Remaining credit kWh(page 1)
  • Remaining money left in cedis (page 2)
  • Power consumed in kW (page 12)

BILLING

Billing for customers is done on the server of the system. There is a communication of the meter with the server for billing to be done. The energy charge is done by the server whenever the meter communicates to the system server. The service charge, levies, VAT and NHIL and subsidies computations are done on the server and communicated to the meter.

Service charge is deducted on the 1st Day of the month.

Subsidies and difference in service charge are deducted on the 1st Day of every new month.

 

AREAS DEPLOYED

Dodowa, Kwabenya, Legon, Makola, Akuapim-Mampong, Roman Ridge, Teshie, Krobo, Prampram

FEATURES

It uses Smart ZIGB and GPRS Technology

It sends money from the Vending station to the meter once money is paid to the vendor

Customer gets meter information via SMS

HOW TO READ YOUR MONTHLY CONSUMPTION

Obtain Statement from ECG

METER READING

Meter shows cumulative energy used (kWh).

BILLING

Billing for customers is done on the server of the system. There is a communication of the meter with the server for billing to be done. The energy charge is done by the server whenever the meter communicates to the system server. The service charge, levies, VAT and NHIL and subsidies computations are done on the server and communicated to the meter.

Service charge is deducted on the 1st Day of the month.

Subsidies and difference in service charge are deducted on the 1st Day of every new month.

 

 

 

 

 

 

 

AREAS DEPLOYED


Kaneshie, Bortianor, Nsawam, Achimota, Dansoman, Korle-Bu

FEATURES

It is not a smart meter

A customer is issued a Radio-frequency identification (RFID) Card

It uses the contactless smart card/ Remote Card for loading money onto the meter from the vending point.

HOW TO READ YOUR MONTHLY CONSUMPTION

The monthly consumption is read from page 2 of the meter display. The first line of page 2 of the meter display shows the monthly consumption.

METER READING

The meter displays information in the display pages including:

  • Cumulative Energy consumed since meter was installed in kWh
  • Credit (money) left
  • Monthly Energy consumption
  • Monthly credit (money) used

BILLING

Billing for customers is computed by the meter. The meter receives the cash deposit made at the vending station and computes the tariff as and when customer consumes electricity in each month. Levies, VAT and NHIL are all computed inside the meter.

Service charge is also billed inside the meter at. It is deducted at the beginning of every month. Subsidies are given when a customer visits the vending station. The difference in service charge is also deducted at the vending station. (1st visit in new month).

 

 

 

 

 

AREAS DEPLOYED

Danyame

FEATURES

The customer is given a Radio-frequency identification (RFID) Card

It uses the contactless smart card for loading money unto the meter from the vending point.

It has a KEYPAD User Interface Unit

It uses the GPRS technology to read data from meters

HOW TO READ YOUR MONTHLY CONSUMPTION

On the User Interface Unit, Press the Scroll Button 6 times  to Page 3.0 to read monthly consumption 

METER DISPLAY

The meter displays information in the display pages including

  • Remaining credit (money) kWh(page 1)
  • Cumulative Energy  consumed since meter installation in kWh (page 2)
  • Power consumed in kW (page 12)

BILLING

Billing for customers is done inside the meter. The meter receives the cash and computes the tariff as and when customer consumes electricity in each month. Levies, VAT and NHIL are all computed inside the meter.

Service charge is billed at vending stations based on previous months and it is charged on the customer’s 1st visit in new month)

Subsidies are also given at the vending station (1st visit in new month)

ECASHIIImain

AREAS DEPLOYED

Agona, Axim, Bibiani, Half Assini, Takoradi, Sekondi, Ho, Hohoe, Afienya, Krobo, North Tema, Prampram

Nungua, South Tema, Akim Tafo, Koforidua, Cape Coast, Kasoa, Kasoa South, Swedru, Winneba, Dodowa

Kwabenya, Legon, Makola, Roman Ridge, Teshie

FEATURES

Though a smart meter, it is not operated as such in ECG

The customer is given a Radio-frequency identification (RFID) Card

It uses a customer contactless smart card for loading money unto the meter from the vending the point.

HOW TO READ YOUR MONTHLY CONSUMPTION

Go to the PrePaid Meter, Press the Orange Push Button on the Meter 6 times to Page 6.

METER DISPLAY

The meter displays information in the display pages including:

  • Cumulative Energy consumed since meter installation in kWh(page 1)
  • Remaining credit (money) in cedis (page 2)
  • Power consumed in kW (page 12)

BILLING

Billing for customers is done inside the meter. The meter receives the cash and computes the tariff as and when customer consumes electricity in each month. Levies, VAT and NHIL are all computed inside the meter.

Service charge is billed at vending stations based on previous months and it is charged on the customer’s 1st visit in new month)

Subsidies are also given at the vending station (1st visit on a new month).

 

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