The Electricity Company of Ghana Limited wishes to inform the General Public that our Offices are Open from 8am to 5pm, Mondays to Fridays and our Customer Service Centers are Open from 9am to 2pm on Saturdays, and 1pm to 5pm on Sundays. Thank you. Always at your service.

SMART G

 

AREAS DEPLOYED

Danyame

FEATURES

The customer is given a Radio-frequency identification (RFID) Card

It uses the contactless smart card for loading money unto the meter from the vending point.

It has a KEYPAD User Interface Unit

It uses the GPRS technology to read data from meters

HOW TO READ YOUR MONTHLY CONSUMPTION

On the User Interface Unit, Press the Scroll Button 6 times  to Page 3.0 to read monthly consumption 

METER DISPLAY

The meter displays information in the display pages including

  • Remaining credit (money) kWh(page 1)
  • Cumulative Energy  consumed since meter installation in kWh (page 2)
  • Power consumed in kW (page 12)

BILLING

Billing for customers is done inside the meter. The meter receives the cash and computes the tariff as and when customer consumes electricity in each month. Levies, VAT and NHIL are all computed inside the meter.

Service charge is billed at vending stations based on previous months and it is charged on the customer’s 1st visit in new month)

Subsidies are also given at the vending station (1st visit in new month)

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Careers

 

Connect With Us

Head Office
Electro Volta House
P.O. Box 521, Accra
Tel: +233 (0)302 676727-47
Fax: +233 (0)302 666262
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com

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