Meter Information

The Electricity Company of Ghana Limited wishes to inform the General Public that our Offices are Open from 8am to 5pm, Mondays to Fridays and our Customer Service Centers are Open from 9am to 2pm on Saturdays, and 1pm to 5pm on Sundays. Thank you. Always at your service.

Yes, but this is guided by a policy. For non-industrial meters, sampling is done every 5yrs. Based on sample size report, we either do full calibration of such meters or do another sampling in the next 5yrs. We have a policy to undertake meter testing for all reported suspected faulty meters.

It affects the accuracy of the meter. Meter tempering is an offense with a punitive action. Meter will be replaced at the cost of the customer and then a penalty charge for energy lost will also be recovered before the service is regularized.

 

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Head Office
Electro Volta House
P.O. Box 521, Accra
Tel: +233 (0)302 676727-47
Fax: +233 (0)302 666262
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com

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