Meter Information

The Electricity Company of Ghana Limited wishes to apologise to our Customers on the BOT prepayment system over the long delays they are experiencing in their bid to vend. +++ This situation is as a result of work in progress to completely resolve the initial challenge and normalize the BOT prepayment business process. +++ Once again we sincerely apologise for the inconvenience.

Yes, but this is guided by a policy. For non-industrial meters, sampling is done every 5yrs. Based on sample size report, we either do full calibration of such meters or do another sampling in the next 5yrs. We have a policy to undertake meter testing for all reported suspected faulty meters.

It affects the accuracy of the meter. Meter tempering is an offense with a punitive action. Meter will be replaced at the cost of the customer and then a penalty charge for energy lost will also be recovered before the service is regularized.

 

staffmisconduct.jpg

Careers

 

Connect With Us

Head Office
Electro Volta House
P.O. Box 521, Accra
Tel: +233 (0)302 676727-47
Fax: +233 (0)302 666262
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com

Social Media