Any prospective customer who requires electricity supply should contact the
Customer Relations Assistant (CRA) at any Electricity Company of Ghana District /Regional Office.
Supply Application form can be obtained at GH¢10.00 only.
Customers’ electrical installation and maintenance should be carried out by licensed electricians in accordance with the prevailing wiring regulations. Please demand and inspect the license issued to him by Energy Commission.
The prospective customer will be required to submit to the Customer Relations Assistant (CRA) the following documents:
- A completed ECG Supply Application Form.
- An Installation Completion Certificate duly completed and signed by the licensed electrician who undertook the wiring of the customer’s house or premises.
- The original and photocopy of applicants identification (National ID / Passport / Voters ID /Driver’s License).
- The original and photocopy of applicant’s site plan.
- For non-residential customers: a proof of business is required
PROVISION OF QUOTATION OR ESTIMATES
An inspection team will visit and survey the site for information that will be needed for the provision of a quotation or estimate.
If the necessary conditions are satisfied, the customer will be called when the quotation for the cost of electricity supply is ready.
A request for electricity supply that involves more than 2 poles is considered as a development project and that will require engineering studies.
ELECTRICITY SUPPLY CONNECTION
Subject to the full payment of the quotation by the prospective customer, ECG will then get you connected.
The approved costs for the various types of service connection are provided below for the guidance of prospective customers:
|TYPE OF SERVICE||APPROVED CHARGES GH¢|
|1 - Phase||3 - Phase|
|1 – Pole Extension||2,400.00||4,000.00|
|2 – Pole Extension||4,200.00||7,000.00|
|SHEP / GOG Projects||FREE||FREE|
|Additional Load (upgrade to 3-phase)||500.00|
The above charges are VAT/NHIL inclusive.
ECG draws a service line from the nearest ECG pole to the customer-end installation and terminates it an energy meter.
ECG only installs an additional meter to customer premises that already has an ECG service line and energy meter(s)
ECG draws two additional lines to the customer premises to upgrade an existing single phase service to a three phase service. The existing single phase meter is also replaced with a three phase meter.
1 or 2 Pole Extension
ECG extends the network with additional pole(s) and conductors and then draws a service line from the pole(s) to the customer premises. This service includes the installation of an energy meter.
SHEP (Self Help Electrification Project)/GOG Project
This is similar to a normal straight service connection. It is generally funded by the Government of Ghana and therefore concessionary rates (determined periodically by GOG) apply.