The Electricity Company of Ghana Limited wishes to apologise to our Customers on the BOT prepayment system over the long delays they are experiencing in their bid to vend. +++ This situation is as a result of work in progress to completely resolve the initial challenge and normalize the BOT prepayment business process. +++ Once again we sincerely apologise for the inconvenience.
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BOT Prepaid Vending Improves

As at 10:00pm Wednesday evening, 6/12/17, these are pictures of the help desk still serving customers at the project office when the Managing Director of ECG came to verify the status in remedying the BOT prepaid vending challenge. 
Customers should please note that ECG is still working assiduously to completely rectify the problem.
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