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ECG Installs Pre-Paid Meters in Suhum

 

The Electricity Company of Ghana Ltd. (ECG) is set to install pre-paid meters in Suhum, and other parts in the Eastern Region.


The prepaid meters will replace existing credit meters in the homes, offices, shops and factories in Suhum, Asamakese, Mpraeso, Akim-Oda and parts of Tafo.
The General Manager of the Region, Ing. Michael Baah, announced this at a stakeholder meeting with Assembly men and Women and other opinion leaders in Suhum currently.
He said the installation of the prepaid meters will start in Suhum this month on a pilot of 200 customers. He stated that the Company has procured adequate meters for the exercise and after a successful pilot, it would be extended to other district capitals in the Region.
The prepaid meters for the project come with interface mechanisms that will enable consumers to determine the amount of power they consume.
The Project Manager, Mr. Philemon Otoo, stated that the meters would be replaced for customers free of charge, adding that customers who might need separate metres could also apply.
He stated that the Company has made adequate provisions of all resources that would be required for the smooth implementation of the project. According to him, a monitoring team has been tasked to assess the effectiveness of the project at the pilot stage.
The project, which is under the Distribution System Loses Reduction and Associated Network Improvement Project (DSLRANIP) of the ECG, is aimed at reducing losses incurred by the Company through the use of the post-paid meters. It is also meant to improve upon services and minimise theft of power.
Sensitisation Program
To ensure a successful exercise, the ECG has organised a sensitisation programme for Zongo Chiefs and other opinion leaders in Suhum to help educate customers about the project.
Explaining the benefits of the project to customers, the Marketing Officer for the ECG in the Region, Mr. Abraham Lincoln, stated that, the prepaid metering service affords customers the opportunity to decide and budget to be consumed. Other benefits according to him include: no estimated bills, no disconnection for non-payment of bills, no bill arrears when tenants relocate, as well as the room for customers to choose when to deposit money for electricity units.
The Public Relations Officer (PRO) for the Eastern Region, Miss Mary Eshun –Oppong, also explained that the objective of the project is to enable the Company reduce losses in revenue and enhance customer satisfaction.
She said, given the advancement in technology, the ECG could not continue to do things the old way, and therefore needs to introduce changes to improve the quality of service to customers and improve on revenue mobilsation.
Miss Eshun-Oppong appealed to customers to pay their bills promptly to enable the Company to generate enough resources for efficient operation.

MARY ESHUN-OPPONG
APRO/EASTERN

 

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