Types of Meters

ECG Celebrates 50years. +++ 50 Years of Powering the Socio-Economic Growth and Development of Ghana

What should I do during an outage?

  • Turn off all the appliances you think were on before the power went out.
  • Use flashlights instead of candles to reduce fire hazards.
  • Keep your refrigerator and freezer doors closed as much as possible to prevent food spoilage. Food should stay frozen for about one full day and fresh in the refrigerator for about four hours.
  • Unplug your electronic equipment, including computers.
  • Leave a light or radio on to let you know when you have service again.
  • Don't wire an emergency generator into your home electrical system. Backfeed into power lines could injure or kill a lineman working to get electricity restored.
  • Use your generator only to run specific appliances, and locate it outside so poisonous carbon monoxide fumes don't enter your home.
  • If you see a downed power line, stay away. Treat all power lines as if they are carrying electrical current, and never touch or move one.
  • After an outage, wait a few minutes before turning on major electrical appliances. This will help eliminate problems that could occur if there's a sharp increase in demand immediately after power is restored.
  • If you think power has been restored to your area, but your home is still without power, report your outage online or call us at (0302) 611611.
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Head Office
Electro Volta House
P.O. Box 521, Accra
Tel: +233 (0)302 676727-47
Fax: +233 (0)302 666262
Call Center: +233 (0)302 611611
Email: ecgho@ecggh.com

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